As CEO from the very beginning of Kaelis operations, Federico Heitz has seen this company grow to become the world's leading independent provider of onboard products, services and solutions for the airline and railway industries. The company is proud to serve over 100 airlines and railway companies in more than 55 countries to date. Over 1.5 billion passengers per year have access to Kaelis´products. 

Over the past 10 years, Federico has led Kaelis to be the most innovative OBS provider in the industry. Some examples:

Continuous commitment to bring innovation to OBS Equipment industry. For instance, Kaelis BC patented Coat Hanger is being sold in more than 20 airlines.

In 2018, The first company to win all industry awards (OBH Awards, PAX International, Travel Plus and the Mercury’s) in a single year; 

In 2018, a special dedicated team started working on sustainable products;

In 2019, one single Kaelis’ product was awarded all three industry awards during the WTCE show. No other single project won all these three awards in the same year;

In 2019, The first OBS Equipment provider to join the International Rail Catering GroupAssociation; and 

In early 2020, Kaelis was the first provider to launch a PPE amenity Kit to be distributed to passengers during flights during the pandemic and to offer PPE equipment to many multinationals and government entities.

In early 2022, Aeroméxico and Kaelis committed to take on the "The Sustainable Flight Challenge", a fantastic Skyteam initiative that challenges participating airlines to find the most sustainable way to operate a single flight in their networks and thus take responsibility for a sustainable future in the airline industry.

The secret of Kaelis’ success lies in teaming up with the best professionals and focusing on customer success as a clear path to profitability.