Contributor Profile

Alan Hayes

Job TitleIn-flight Retail & Managed Services Director

Company NameAlpha LSG


Alan Hayes is the In-flight Retail & Managed Services Director for Alpha LSG and possesses over 15 years’ experience in varying retail, aviation and customer account management roles.

Alan manages a diverse service portfolio across numerous customers of the Alpha LSG business with a multi-million pound annual turnover. Programmes include end-to-end retail programmes, market analysis studies, managed services, new product development, and customer satisfaction measurement to name but a few.

Having previously started out in Cabin Crew management at First Choice Airways - Alan joined the business in 2011, from Thomson Airways, where he was responsible for the commercial performance of the retail range development, marketing, space planning and in-flight entertainment; playing a major role in the successful integration of the in-flight retail businesses between Thomsonfly and First Choice following the merger of TUI AG and First Choice Holidays PLC in 2008. 

Conference Sessions

  • How to build a brand and get your product onboard

    Thursday13:30 - 14:1512 Apr 2018
    Taste of Travel Theatre - Hall A2

    Alan Hayes of Alpha LSG chats with Robin Padgett, CEO DNATA Catering and Sheelagh Mahoney of Portfolio Partners about brands/trends, ensuring a good buyer/suppl...

    • Language: English

We use cookies to operate this website and to improve its usability. Full details of what cookies are, why we use them and how you can manage them can be found by reading our Privacy & Cookies page. Please note that by using this site you are consenting to the use of cookies.