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1 - 12 of 24 results

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  • Airline breakfast forum

    Monday08:15 - 09:3003 Apr 2017

    Hamburg Messe - Hall A4 Upper

    A new initiative for 2017, this exclusive session for airline attendees will kick off with an inspirational keynote speaker who will expand everyone’s customer ...

    • Language: English

  • Delegate registration and coffee

    Monday08:30 - 09:3003 Apr 2017

    Hamburg Messe - Hall A4 Upper

    Delegate badges are available for collection from 08.30. This refreshment break will also be a chance to network and take part in an experiment investigating th...

    • Language: English

  • Welcome

    Monday09:30 - 09:3503 Apr 2017

    Hamburg Messe - Hall A4 Upper

    Welcome to the Passenger Experience Conference

    • Language: English

  • Blue sky talk

    Monday09:35 - 10:1003 Apr 2017

    Hamburg Messe - Hall A4 Upper

    In 35 years designing innovative products, Dick Powell has learnt that reality and idea are utterly inseparable, that inspiration is more valuable than perspira...

    • Language: English

  • Head to head with the innovators

    Monday10:10 - 11:0003 Apr 2017

    Hamburg Messe - Hall A4 Upper

    One-to-one conversations with forward thinkers who are re-engineering passenger engagement and experience.  10.10 – 10.35 Defining the future of travel experie...

    • Language: English

  • Networking coffee break

    Monday11:00 - 11:3003 Apr 2017

    Hamburg Messe - Hall A4 Upper

    This refreshment break will also be a chance to network and take part in an experiment investigating the best methods of stimulating passenger movement to impro...

    • Language: English

  • Keynote: Details to be confirmed

    Monday11:30 - 12:0003 Apr 2017

    Hamburg Messe - Hall A4 Upper

    Moderator: Garen Moreno, Director, Strategic Partnering, Designworks

    • Language: English

  • Keynote: Connectivity – Reshaping car design and the car journey

    Monday11:30 - 12:0003 Apr 2017

    Hamburg Messe - Hall A4 Upper

    Today people are looking for more than products and services: they want experiences. Peugeot is rethinking its interior design strategy in order to create a uni...

    • Language: English

  • Keynote: The Reptilian Brain Always Wins

    Monday11:30 - 12:0003 Apr 2017

    Hamburg Messe - Hall A4 Upper

    What people say about their flying experience, their feelings about comfort and luxury is irrelevant. Their preferences, choices and actions are all driven by t...

    • Language: English

  • Always on: The new world of connected travel

    Monday12:00 - 13:0003 Apr 2017

    Hamburg Messe - Hall A4 Upper

    Today most passengers travel with at least one smart device and digitisation is increasing for both consumers and businesses. Airlines and their partners are ha...

    • Language: English

  • Breaking the paradigm of selling cabins, seats and onboard services

    Monday12:00 - 13:0003 Apr 2017

    Hamburg Messe - Hall A4 Upper

    Passengers are never average; they travel with different needs and expectations, yet they are required to fit within the rigid inflexibilities of standardised s...

    • Language: English

  • Rethinking the passenger's journey

    Monday12:00 - 13:0003 Apr 2017

    Hamburg Messe - Hall A4 Upper

    Starting from scratch, how would you create a passenger-centric journey experience? As well as considering the passenger’s needs, how do you define and configur...

    • Language: English


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